FAQ: Hamlet: By the Lake
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

If I pledge €1 now, can I still get the game later?

Yes, the €1 pledge will get you into the pledge manager. You will be able to change your pledge in the Backerkit pledge manager once the campaign ends.

Last updated: July 11, 2023 05:23

I’m a returning backer. Can I just get the Returning Backer Upgrade Kit?

Yes, you can pledge for the €5 level. This pledge will allow you to automatically receive the Returning Backer Upgrade Kit. The €5 will go towards the shipping of the Upgrade Kit of course and you will be able to add more products, add-ons, etc. later-on in the pledge manager as well.

Last updated: July 11, 2023 05:23

I’m a returning backer. How will you know so I can receive the free Returning Backer Upgrade Kit?

If you use the same credentials to pledge in this campaign as you did in the previous Hamlet: Founders Deluxe Edition we will automatically know whether you are a returning backer. Should you – for whatever reason – decide to use another email address, just let us know about this by sending us a DM on Kickstarter, or contact us at [email protected].

Last updated: July 11, 2023 05:23

I bought Hamlet in retail. Can I get the Deluxe Components for the base game?

We are discontinuing the Founder’s Deluxe custom cut resources and will replace all resources with Octagons and Cubes. If you select the Fisherman’s Pledge tier now, you can add the Returning Backer Upgrade Kit in the pledge manager after the campaign closes. This Kit includes a solid wooden 3D church, updated base game tiles and a set of chits.

Note: The refined and raw material resources are the same as the Retail version of Hamlet and not the initial KS exclusive custom-cut resources.

Last updated: July 11, 2023 05:29

Will the expansion fit in the box of the base game?

Yes, all components included in the Hamlet: By the Lake Founders Deluxe Edition will fit perfectly in the base game box.

Last updated: July 11, 2023 05:33

Will the Founders’ Deluxe Edition be sold elsewhere?

We will print this numbered edition only once, based on the demand of this Kickstarter. Any remaining stock from this single print run will be sold by Mighty Boards directly from their web-shop or as a promotional item at conventions. Once that stock runs out, this particular numbered edition will not be printed again. The Deluxe Components that are included in the Founders Edition may be included in future KS-exclusive Deluxe editions of Hamlet, or may be repurposed as separate promotional items that are sold individually as KS exclusives - or promos - in the future.

Last updated: July 11, 2023 05:33

Can I try the game on TTS/TT/PnP?

We have a “Tabletop Simulator” and “Tabletopia” versions available on the campaign’s page. Due to the nature - and components - of this game, we won’t have a Print and Play version.

Last updated: July 11, 2023 05:33

Is Hamlet available in other languages?

The Kickstarter Deluxe Editions of Hamlet: The Village Building Game and Hamlet: By the Lake are only available in English. You can find the retail through our partners in French, German, Spanish, Chinese, Polish, Italian, Russian, Dutch, Japanese, Czech, Portuguese.

Last updated: July 11, 2023 05:33

My question isn’t answered here, what do I do?

Feel free to ask any questions in the Comments section. You can also reach us on our social media – we are always active on our Discord server (linked at the bottom of the KS page, and we also have an Instagram, Facebook, and Twitter page where you can reach us; all links can be found and accessed in the bottom of the campaign’s Story page.

Last updated: July 11, 2023 05:33

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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